In today’s digital world, customers expect banking services to be both secure and seamless. Traditional methods such as passwords, PIN codes, and one-time passcodes (OTPs) are increasingly inadequate — they can be forgotten, intercepted, or stolen, creating both friction and risk.

Candour Face ID allows banks to integrate next-generation authentication into everyday digital interactions, turning identity verification into a smooth part of the customer journey:

Login to digital banking: Customers can access their accounts with a simple selfie — no need to remember complex credentials or wait for SMS codes.
Transaction verification: Payments, transfers, and other sensitive actions can be confirmed instantly using the customer’s face, ensuring that even if account details are compromised, fraudsters cannot proceed
High-value actions: From updating account details and resetting credentials to applying for loans or credit products, Candour Face ID provides strong assurance that only the rightful account owner can complete these steps.
Ongoing protection: The technology can also be prompted dynamically if suspicious activity is detected within the app or backend systems, helping banks prevent fraud before it escalates.

Why it matters

Convenience: Authentication is completed in seconds, increasing adoption and reducing drop-offs in digital channels.
Security: Certified at FIDO Biometric req. v.4, Candour Face ID offers one of the highest levels of biometric assurance globally.
Trust: Customers gain confidence knowing their money and accounts are protected with a proven, bank-grade security layer.
By combining an effortless user experience with unmatched fraud prevention, Candour Face ID makes biometric verification a natural part of daily digital banking — safeguarding transactions while strengthening customer trust.

See How Daily Use Works In The Banking Application
 

Fraud blends into everyday use as attackers leverage stolen credentials, deepfakes, and replay techniques. More visible security adds friction and disrupts the natural user experience
At Candour, we focus on continuous fraud prevention by quietly assessing risk throughout natural device use. Our solution is frictionless and user friendly, combining visual verification with motion and interaction signal.