Identity verification and emotion recognition based on biometric data

There is a lack of reliable, easy-to-use methods to ensure the identity of an online service user. Candour ID offers a fast and safe solution for the growing demand for self-service digital identification. Document signing and KYC are optionally included in the process.

Solving the problems of today and tomorrow

Identity verification is a process that validates a person’s identifying traits, and verifies them against a real, physical human being.

With the help of our identification processes, companies are able to solve problems such as making completely remote customer onboarding systems, identifying customers within the framework of KYC and anti-money laundering regulations, and preventing identity theft.

Our goal is to develop the world’s best ID check engine and application

Our core technology is an AI-powered biometric identification engine based on proprietary anti-spoofing & facial recognition technology which is more accurate and efficient than any other in the market.

Remote digital identity proofing solutions can be used, for example, in the following sectors:

  • Banks and insurance
  • E-commerce and retail
  • Travel, hospitality and online booking
  • Sharing economy
  • Healthcare
  • Government and security 
  • Education
  • Staffing and recruitment services
  • Industrial facilities and maintenance operations

Use cases

Onboard new bank customers remotely in just 1-2 minute

Challenge

How to make fully remote digital customer onboarding process fast and secure without compromising user experience. 

Complying with KYC regulations while offering fully-remote customer onboarding is a significant challenge for banks. On one hand, they must ensure the secure verification of their customers’ identities. On the other hand, they need to offer a fully digital experience to meet the demands of today’s customers.

Traditionally, the KYC process of banks required new customers to visit a branch in-person, complete paper-based application forms, and submit their identity documents for verification. This process was not only time-consuming, taking over 60 minutes, but also labor-intensive and prone to human error.

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Logging into digital services securely using a selfie

Challenge

How can we ensure that logging into digital services is affordable, easy and fast, while meeting the reliability and security requirements of official security authorities? Additionally, how can we make sure that the process is in the hands of the user and not dependent on mobile device or operating system manufacturers?

Logging into digital services can be difficult, often requiring access codes, passwords, and other security measures. Biometric facial recognition can simplify this process, but it often requires the user to complete a multi-step verification process, such as following a “trick track”.

Solution 

Once the user has completed the initial identification process, they can repeatedly authenticate their identity by simply taking a selfie using the proprietary Candour OneClick™ technology.

The Candour OneClick™ technology is fast, easy and secure. A user can simply take a selfie, and the system will use facial recognition to compare the facial features to those stored in the user’s account. This ensures that only authorised users are granted access to their account, reducing the risk of identity theft and fraud.

By using Candour OneClick™ technology to log in, users no longer need to remember complex passwords or go through the hassle of two-factor authentication. This saves time and effort, providing a seamless and convenient user experience.

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How to prevent the sharing of passwords for a digital service without compromising the user experience

Challenge

Digital service users sharing their login credentials in violation of the service’s terms of use can result in lost revenue for the service provider due to misuse.

Many services such as streaming platforms and media companies struggle with balancing providing an optimal digital customer experience while also maximizing revenue through subscription fees. Many users share their login credentials with family members or friends, resulting in lost revenue for the service provider.

Solution 

Integrating Candour’s biometric identity verification into the login and daily usage of the service.


In daily use on a tablet, mobile phone, or computer, the user is automatically identified using biometric facial recognition, preventing the use of the service without the actual user of the account. When using a service through a television, the user’s authentication can be periodically verified through the service’s own mobile application using biometric identification, which can also be linked with location data.

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