Every telecom moment, one verification layer.

A customer flow branded entirely for the telecom operator. The customer scans their ID document conveniently and takes a selfie — face matching can also be done against an existing customer image already held by the operator.

This keeps fraud checks invisible to genuine customers while still meeting KYC requirements across markets, without adding extra steps or forms to the onboarding flow.

When a customer adds new features or requests other contract changes, a quick selfie confirms it is really them — protecting the operator and the customer without slowing the request down.

Because the same verification core sits behind the whole account lifecycle, operators can apply step-up checks consistently across every channel — app, web or in-store — without building separate logic for each.

Verify identity before activating a SIM or eSIM, closing one of the most exploited fraud vectors in telecom — SIM swap and unauthorised activation — without adding friction to a legitimate customer’s request.

eSIM profiles can be provisioned remotely with the same confidence as an in-store SIM swap, removing a common target for social-engineering attacks aimed at hijacking a phone number.

Identify employees in operational tasks with the same certified biometric core used for customers, extending secure verification across field service, retail counters, and internal systems.

The same certified accuracy that protects customers also secures access to operational systems, reducing reliance on shared credentials or physical badges alone.

Candour protects the operator and the customer throughout the entire customer lifecycle — not only at onboarding. A quick selfie secures any high-risk action taken later on.

Because verification happens at the moment of risk rather than only at onboarding, operators can catch account takeovers that traditional one-time checks miss entirely.