Our automated KYC service helps you verify customers globally

With high-quality biometric identification, you ensure the success of the KYC process reliably and with a guarantee. On our solution you find most reliable technology. Unlike competitors, we have been able to solve, and patent, how digital identification of individuals can be verified fast and easy with throughput rate from competitors 50–60% to Candour´s close to 100%.

Solving the problems of today and tomorrow

On KYC process companies can streamline the KYC process with our digital identity verification tools. This can help reduce the time and resources required for manual processing and ensure greater accuracy and consistency in the data collected. 

With our solution you can modify what kind of data you need. You should focus on collecting only the information that is essential for the KYC process and avoid unnecessary data points. This can help minimize the burden on customers and reduce the risk of data breaches or misuse.

You should provide clear guidance to customers on the KYC process, including what documents and information are required and how to submit them. This can help reduce confusion and errors and improve the overall customer experience. On our solution, we help your customers go through on KYC process very easily.

Our goal is to develop the world’s best ID check engine and application

Our core technology is an AI-powered biometric identification engine based on proprietary anti-spoofing & facial recognition technology which is more accurate and efficient than any other in the market.

Candour KYC Service is based on AI-powered biometric identification

By collecting and verifying this information, the company can assess the client’s risk level and compliance with regulatory requirements and establish a trustworthy relationship.

With the help of our technology, you can implement the KYC process in a way that complies with your industry requirements and general legislation. With our technology, we recognize but also verify a person’s identity.

Information collected through KYC

The specific information required for a KYC process may vary depending on the industry, jurisdiction, and type of transaction or relationship involved. However, some of the most important information that a company should ask a client during a KYC process may include:

Full name: This includes the client’s first name, middle name (if any), and last name. The company may also ask for any other names that the client may have used in the past, such as a maiden name or an alias.

Date of birth: This is used to verify the client’s age and identity.

Residential address: This includes the client’s current residential address and any previous addresses, if applicable. The company may also ask for proof of address, such as a utility bill or a bank statement.

Government-issued identification: This includes a valid passport, driver’s license, or national ID card. The company may also ask for a copy of the identification document to be submitted as part of the KYC process.

Tax identification number: This includes any tax identification numbers that the client may have, such as a Social Security Number (SSN) or an Employer Identification Number (EIN).

Employment or business information: This includes the client’s occupation or business ownership, as well as any sources of income or funding.

Source of funds: This includes information on the origin and legitimacy of the client’s funds, such as bank statements or documentation of inheritance.

Risk profile: This includes information on the client’s risk profile, such as their investment objectives, risk tolerance, and financial goals.

Use Cases

Onboard new bank customers remotely in just 1-2 minute

Challenge

How to make fully remote digital customer onboarding process fast and secure without compromising user experience. 

Complying with KYC regulations while offering fully-remote customer onboarding is a significant challenge for banks. On one hand, they must ensure the secure verification of their customers’ identities. On the other hand, they need to offer a fully digital experience to meet the demands of today’s customers.

Traditionally, the KYC process of banks required new customers to visit a branch in-person, complete paper-based application forms, and submit their identity documents for verification. This process was not only time-consuming, taking over 60 minutes, but also labor-intensive and prone to human error.

Logging into digital services securely using a selfie

Challenge

How can we ensure that logging into digital services is affordable, easy and fast, while meeting the reliability and security requirements of official security authorities? Additionally, how can we make sure that the process is in the hands of the user and not dependent on mobile device or operating system manufacturers?

Logging into digital services can be difficult, often requiring access codes, passwords, and other security measures. Biometric facial recognition can simplify this process, but it often requires the user to complete a multi-step verification process, such as following a “trick track”.

Solution 

Once the user has completed the initial identification process, they can repeatedly authenticate their identity by simply taking a selfie using the proprietary Candour OneClick™ technology.

The Candour OneClick™ technology is fast, easy and secure. A user can simply take a selfie, and the system will use facial recognition to compare the facial features to those stored in the user’s account. This ensures that only authorised users are granted access to their account, reducing the risk of identity theft and fraud.

By using Candour OneClick™ technology to log in, users no longer need to remember complex passwords or go through the hassle of two-factor authentication. This saves time and effort, providing a seamless and convenient user experience.

How to prevent the sharing of passwords for a digital service without compromising the user experience

Challenge

Digital service users sharing their login credentials in violation of the service’s terms of use can result in lost revenue for the service provider due to misuse.

Many services such as streaming platforms and media companies struggle with balancing providing an optimal digital customer experience while also maximizing revenue through subscription fees. Many users share their login credentials with family members or friends, resulting in lost revenue for the service provider.

Solution 

Integrating Candour’s biometric identity verification into the login and daily usage of the service.


In daily use on a tablet, mobile phone, or computer, the user is automatically identified using biometric facial recognition, preventing the use of the service without the actual user of the account. When using a service through a television, the user’s authentication can be periodically verified through the service’s own mobile application using biometric identification, which can also be linked with location data.

Other Products

ID License

Provide onboarding and login process for external third-party services.

Sign

Candour Sign is the only document signing and authentication service that operates globally for over 100 nationalities and the signature is made in seconds with a biometric identification